WORKCOVER CLAIMS & MOTOR VEHICLE ACCIDENTS
Your local Balgowlah physiotherapists at Fixio have many specialty areas. Below you can read more about your pain or injury and how we help you gain mobility and strength to live painfree.
Third Party Insurance (CTP Insurance)
We do accept and treat people who are eligible to be covered under third party insurance after a Motor Vehicle Accident. Before presenting to Fixio Sports Physio & Pain Solutions you must first have;
- Notified the insurance company of your intent to receive treatment for the sustained injury.
- Consulted with your GP and received a medical certificate.
- Received a claim number from the insurance company. The insurance company is hence billed directly and you will not need to pay any gap.
As experts in neck and back pain, we know the serious benefits of early treatment by a physiotherapist. An initial assessment should take place within the first 3 days after a motor vehicle accident, even if the pain is quite mild. This helps prevent serious complications after the accident. We encourage that you seek help before the above process has been completed, to begin the healing process. Just pay up front our regular costs and you will be reimbursed by the insurance company at a later date once you have a claim number.

THE NORTHERN BEACHES MOST TRUSTED SPORTS INJURY AND PAIN CLINIC
Fahim Faysal Rafi2025-04-09Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Jackson after twisting my wrist at work, and I couldn’t be more grateful for his expertise. He quickly assessed the injury and developed a treatment plan that helped me recover faster than I expected. Jackson was professional, attentive, and genuinely cared about my progress. Thanks to him, I’m back to full strength and pain-free. Highly recommend! Barbara S2025-04-01Trustindex verifies that the original source of the review is Google. If all physiotherapists were like Dan, no one would dread their appointments! Super sweet, incredibly patient, and explains things so clearly that even my brain (which sometimes lags like bad WiFi) can understand. He gives great attention to detail and somehow makes rehab feel less like a chore. Highly recommend—your muscles will thank you! 🤩 Good Evins2025-03-19Trustindex verifies that the original source of the review is Google. Proactive rehabilitation! So glad I was referred to Dan. Been a game changer in my mobility and outlook. Thanks 🙏🏼 Bruno Arruda2025-03-04Trustindex verifies that the original source of the review is Google. Great facility, equipment, and Danny was awesome! Do recommend, especially for the beach volleyball stuff Karen Masterton2025-03-04Trustindex verifies that the original source of the review is Google. Jaeme is excellent at giving tailored exercises to address the issue. Highly recommend. Allissa Abrenica2025-03-03Trustindex verifies that the original source of the review is Google. Fixio is my go to physiotherapist whenever I have any muscle and joint issues. The physios I have consulted with have all been professional and super helpful in my recovery. Meg Uebel2025-02-28Trustindex verifies that the original source of the review is Google. Extremely thorough, knowledgeable and friendly. 10/10 would recommend! Otto Schultz2025-02-27Trustindex verifies that the original source of the review is Google. I've experienced several physios but Fixio has been the best for results. Each visit is a great experience. A special thanks to Dan for his expertise which have significantly helped me with a disc bulge. Highly recommend Fixio to anyone in need of effective physiotheraphy Cara Tobin2025-02-27Trustindex verifies that the original source of the review is Google. Fixio has been an incredible find. I started doing the Pilates with Jaeme (which is fabulous). I then saw Jaeme for a niggling pain in my wrist and later my ankle. Jaeme is so professional and knowledgeable and goes above and beyond to help and guide. I’m now pain free and couldn’t recommend this clinic more. Jaeme genuinely cares about her patients and is fascinated by the human body and how/why everything works. All the gold stars. Brett Pollock2025-02-27Trustindex verifies that the original source of the review is Google. Always had issues with my shoulder, since coming here, seeing Jaeme I now have full mobility back since my injury and hopefully soon get back into training hard again.

WorkCover
Fixio Sports Physio & Pain Solutions understands the financial and emotional stresses of being unable to work that are placed on the individual and their family. The steps that must be followed if you believe your injury to be pertaining to WorkCover are:
- Notify your place of work of the incident and of your intent to receive treatment for the sustained injury
- Consulted with your GP and obtain a medical certificate
- Receive a claim number from WorkCover
- Have the WorkCover number approved. We will do that for you however we must be provided with this number the day before your appointment at the latest
Your invoices will be forwarded directly to the WorkCover insurance company and you will not be charged any gap for your consultations. It is a firm belief of our practice that all injuries should be treated as soon as possible. If you would like to be treated before the above process has been completed you just have to pay up front our regular costs and you will be reimbursed by the insurance company at a later date once your claim is approved. For further information please visit the WorkCover Website
Medicare Rebate – Enhanced Primary Care Plans (EPC Plans)
With a referral from a GP, Medicare can provide you with a rebate on up to 5 physiotherapy consults per annum at Fixio Sports Physio & Pain Solutions. In order to be applicable for an EPC Plan you must have been suffering a chronic condition for 6 months or more for which physiotherapy would provide you benefit. You must bring your written EPC Plan from your GP along with you to your initial consultation. Henceforth, Medicare will offer you a substantial rebate on 5 sessions with one of our physiotherapists.
Veterans’ Affairs
Fixio Sports Physio & Pain Solutions commits to providing Department of Veterans’ Affairs (DVA) physiotherapy at the highest quality of care. This is an option for current or former serving members of the Australia Defence Force. You may also be eligible if you are the spouse, widow, or child of an eligible DVA member or veteran.
Hence, for your first appointment under the DVA scheme, you will need your DVA White or Gold card as well as a direct referral for physiotherapy services by your GP.
If you are unsure as to whether you qualify, please click here to find out.
READY TO GET BACK TO YOUR BEST?
Book an appointment online in under 60 seconds.
FREQUENTLY ASKED QUESTIONS
We offer second opinion Physiotherapy consultations for all musculoskeletal conditions & decisions including, but not limited to:
- Pre-operative rehabilitation
- Post-operative rehabilitation
- Consideration of conservative care vs surgical care
- ACL rehabilitation
- Work Cover Claims
- Motor Vehicle Accident Claims
- Chronic musculoskeletal pain
- Complex spinal pain (lower back, upper back and neck)
- Complex shoulder pain Complex knee pain
Second opinion Physiotherapy is where an expert physiotherapist assesses your condition without previous bias in order to give you an unbiased diagnosis and treatment options. This can help to give you peace of mind that you are on the right track, or it may give you more options for treatment that you weren’t previously presented with. As healthcare professionals, we are all working together to help you to make the best decisions about your health and wellness.
Yes, you can claim a rebate on your session through Private Health insurance, just like our regular physiotherapy service.
We can liaise with your specialist or healthcare provider at your request
Your second opinion consultations will be taken by our Clinical Lead Physiotherapist and Titled Muskuloskeletal Physiotherapist, Hayden Garner or Damien Glover, Titled Musculoskeletal Physiotherapist. He is an expert in difficult to understand pain presentations.
We require you to send through any relevant medical information at least 48 hours prior to your consultation to allow us to best prepare to be able to help you.
Currently, the way you book a second opinion appointment is by booking an appointment online below. You may also call us on 8964 4086 or email us on info@fixio.com.au with the following details. Your;
- Name
- Phone Number
- Brief description of your pain presentation
One of our friendly team will return your call within 24hrs.