Third Party Insurance (CTP Insurance)

We do accept and treat people who are eligible to be covered under third party insurance after a Motor Vehicle Accident. Before presenting to Fixio Sports Physio & Pain Solutions you must first have;

  • Notified the insurance company of your intent to receive treatment for the sustained injury.
  • Consulted with your GP and received a medical certificate.
  • Received a claim number from the insurance company. The insurance company is hence billed directly and you will not need to pay any gap.

As experts in neck and back pain, we know the serious benefits of early treatment by a physiotherapist. An initial assessment should take place within the first 3 days after a motor vehicle accident, even if the pain is quite mild. This helps prevent serious complications after the accident. We encourage that you seek help before the above process has been completed, to begin the healing process. Just pay up front our regular costs and you will be reimbursed by the insurance company at a later date once you have a claim number.

WorkCover

Fixio Sports Physio & Pain Solutions understands the financial and emotional stresses of being unable to work that are placed on the individual and their family. The steps that must be followed if you believe your injury to be pertaining to WorkCover are:

  • Notify your place of work of the incident and of your intent to receive treatment for the sustained injury
  • Consulted with your GP and obtain a medical certificate
  • Receive a claim number from WorkCover
  • Have the WorkCover number approved. We will do that for you however we must be provided with this number the day before your appointment at the latest

Your invoices will be forwarded directly to the WorkCover insurance company and you will not be charged any gap for your consultations. It is a firm belief of our practice that all injuries should be treated as soon as possible. If you would like to be treated before the above process has been completed you just have to pay up front our regular costs and you will be reimbursed by the insurance company at a later date once your claim is approved. For further information please visit the WorkCover Website

Medicare Rebate – Enhanced Primary Care Plans (EPC Plans)

With a referral from a GP, Medicare can provide you with a rebate on up to 5 physiotherapy consults per annum at Fixio Sports Physio & Pain Solutions. In order to be applicable for an EPC Plan you must have been suffering a chronic condition for 6 months or more for which physiotherapy would provide you benefit. You must bring your written EPC Plan from your GP along with you to your initial consultation. Henceforth, Medicare will offer you a substantial rebate on 5 sessions with one of our physiotherapists.

Veterans’ Affairs

Fixio Sports Physio & Pain Solutions commits to providing Department of Veterans’ Affairs (DVA) physiotherapy at the highest quality of care. This is an option for current or former serving members of the Australia Defence Force. You may also be eligible if you are the spouse, widow, or child of an eligible DVA member or veteran.

Hence, for your first appointment under the DVA scheme, you will need your DVA White or Gold card as well as a direct referral for physiotherapy services by your GP.

If you are unsure as to whether you qualify, please click here to find out.